Sunday, September 25, 2022

Custom Adv 1

pix1The Probation Support Staff underwent a workshop on Support Staff Performance Improvement. The training took place from 16th to 18th June 2014 at the Shanzu Probation Hostel in Mombasa. The workshop was officially opened by Josephta Mukobe, Principal Secretary, State Department of Coordination of National Government. In her opening remarks, the Principal Secretary urged the support staff, the engine of the organization, to stand out in their service.

The aim of the workshop was to equip staff with the requisite skills that would improve their performance in the workplace in order to give better service to the public. The areas covered during the training include: introduction and Background to Probation and Aftercare Service, Performance Management, Role of Record Management, Customer Care and the Probation Service Charter, Quality Assurance, Performance Appraisal System and the Transport Policy, HIV/AIDS and Substance Abuse, Stress Management and Change Management. Participants found the workshop quite enriching as they hoped to improve service delivery.

Our Contacts

Probation and After Care Service Headquarters
A: Taifa Road, Reinsurance Plaza Building
P. O. Box 42335-00100 Nairobi, Kenya
P: +254-020-2652335/ 3311303 /2215658/ 2240057/ 2224016/ 722-104621/ 104623